Visited Selfridge's in September 1999, before amaz...

Visited Selfridge's in September 1999, before amazon was the de-facto for many people. This was a one stop shop for all one could need, albeit not at prices all would be comfortable or able to pay. But the attention to detail and personal touch was something that I will never forget - my visit was to purchase a suit jacket, last minute. My family was attending a wedding the next day and my suit bag was misplaced by british airways, who themselves were great, they instructed me to buy a replacement and they would re-imburse us regardless of if they found my bag. I am sure I just got a super empathetic employee from BA. the experience at Selfridge's was very spot on! I was fitted and ready to go within an hour and never felt like I was "bothering" anyone and was made to feel like I mattered!

Albeit these were not normal circumstances and I was only in London for 3 days, I've not seen the like in any other clothing retailer since, but I dont expect to, the way we do business has completely changed, at times i do miss the way shopping used to be, i would gove up the online choice for 1000000s of the same item to save 5 pennies, and visit a local shop instead.