Sam LR Review of Ski Bromont
This is not my first outing in Bromont, I know in ...
This is not my first outing in Bromont, I know in advance that the trails are sometimes difficult. However, I have never had such bad service from employees as I do today.
First of all at the ticket office, the lady speaks little loudly because of the Plexiglas. when I finally understood what she said to me, shouting, I should not have entered my bike, when I did not want to enter with, I just wanted to see if there were people inside. In short, it goes more or less well.
I take the chairlift it's going well, I am offered to help me install the bike on the chairs (nothing to say about it). Rendered at the top that it complicates. The gentleman on top of the mountain is arrogant. They warned me once because I got off and branched off to my bike pretty quickly. According to them I had to go straight and come back for my bike. (Okay my bad) On the other hand, the next climb he slips my bike without the slightest excuse. (This is ordinary). The next climb I get yelled at, saying that I have not respected "the way out of the chair". The two employees are angry, however I took care to follow the instructions given earlier. I apologize, except that one of the employees shouts at me like what I do not respect the rules that it made 4 times that I was warned. I tell them that they told me just once and that I tried to follow what they wanted. I'm not here to mess around, I just want to have fun on my bike. I decide to leave the platform and then the employee shouts at me: "if you want to make a complaint I have no problem here is my name". I will keep his name hidden, but know that he has a biblical name. In addition, the people who waited after the platform, all criticized his attitude that it made no sense. Then I did not come back up because I did not want to be yelled at for yet another without reason.
In short, I do not know if it is because of the covid that people are irritable, but such a lack of professionalism disappoint me enormously for a place that wants to be THE cycling destination in Quebec.

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