Place was a cluster when I got there for a 7 am ap...

Place was a cluster when I got there for a 7 am appointment... after reading the reviews, I was Abita concerned about my destiny! Lol they pulled me aside and said they would call when a dock was available.. It really didn't take that long.. once I dropped the trailer in the dock It only took about a half an hour to load.. I can see where it could go bad there, but I was fortunate..