I called and booked initial assessment with Asian ...

I called and booked initial assessment with Asian tigers. The consultant Mr Augustine, took the estimate and after I asked couple of times about a ball-park figure for the quote did not give anything. I called office they said that the consultant will give you the quotation, but the consultant did not even pick up the call neither replied till today (it's been 8 days and thanks I have chosen Collins movers and sent my stuff to Australia). Even if they did not want business, I was expecting a clear no. Not sure who the other satisfied customers are? corporates probably ? But definitely not for individuals. Professionally done the "Survey" but sloppy afterwards. Don't know how there real service might be as I did not get any reply.