being with them for 10 years now, already had very...

being with them for 10 years now, already had very slow ADSL2 connection of max. 2.5 mb I switched to NBN FTTN, worst experience I ever had, they forgot to consider my application, forgot to send a technician, after being connected speed is a sometimes slower than my previous slow ADSL and goes well below 2 mb. Service is terrible , no response to email, rude response on phone if you lucky to get a human being to talk to. Consider to go somewhere else, but where? Would give -5 stars if I could. Used to be the best service you can get..all history..do not sign up with them.