I arrived 1 minute late and was told that I would ...

I arrived 1 minute late and was told that I would be charged a $25 late arrival fee and that my appointment with the Women's Health Clinic was cancelled. They told me that I would have to go to Triage as a walk in and have them send me up to the Women's Health Clinic. The Triage called up to the Women's Health Clinic to ask if they could still see me and the nurse practitioner I had an appointment with said that they were "too busy" to see me....5 minutes after my scheduled time and you are too busy to see me?! More like you are ready to go to lunch and would prefer not to see me. I completely understand a late arrival fee, but if you are "too busy" to see me 5 minutes after my appointment, you should schedule less appointments.