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The Waiting period 3+ hours (to which they hung up...

The Waiting period 3+ hours (to which they hung up on me ), I am Canadian and our borders are closed with the States Due to COVID-19 therefore we cannot leave the Country , they will not refund or give back the money or even a voucher for future travel that would be sufficient but even that is apparently against their system. So basically we paid for our flights but cannot use them we had no idea that the World would be in a pandemic , my wife and I are very upset With this matter . We have been fighting this for a while now and they have not been helpful and my entire family has had a terrible time with this company I DO NOT recommend

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