Great location and the lobby looks impressive. The...

Great location and the lobby looks impressive. These are the only positives. Service is poor. The rooms look outdated. The guest towels are rags. The carpet and hallway look dingy and old. The room was not ready when we arrived. We had to wait couple hours. The manager was offering us lame excuses for the wait. They charge a resort fee, which is a joke. If you just looking for a place stay near time square I would recommend it. This hotel is nothing special. The days inn has better facility.