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While the place was clean, that is the only good t...

While the place was clean, that is the only good thing i have to say. The Social Worker there was totally unresponsive to our needs and seemed to put money over concern for the patient. My sister broke her hip in October and because of other health issues theywere not able to repair it. She was placed in my rehab at Luther Home under Medicare. We were told she would receive therapy and under medicare, she had 100 day paid for. A month before the 100 days were up, we were told that medicare would no longer pay and we had 2 days to get out or start paying $300.00 a day. It took us a week and a half to fine a place to move her to. so we had to pay $2100.00. i informed the Social worker that we would need a hospital bed and she told me she would order it and have it delivered before my sister was discharged. Guess what, 4 days later and still no bed. My sister is sleeping on a hide a bed with a broken hip in great pain. My biggest complaint is the non responsiveness by Lutheran Home and the social worker. I have left urgent messages with no response at all. i guess they just don't care. They have never returned my calls unless i go there and try to track them down. Stay away from this place.

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