Jeanne Craig

Review of WAKE

We've been to SMWC twice this summer, and I have t...

We've been to SMWC twice this summer, and I have to agree with the customer who mentioned the poor customer service. The first time we went, the man was downright surly, as if it was a bother to point us in the right direction. The second time, three young people were clustered behind the counter, on their cell phones, rather indifferent. I don't remember it being this way until recently. In past years, we bought ski vests, clothing, and a wakeboard. The workers used to be friendly and helpful. Staff needs to put their phones away and make customers feel welcome. Their dismissive attitude this past weekend was enough to make us walk out and spend our money elsewhere. I'm giving two stars because they do have a nice selection of good quality things and the wakeboard and vests we bought in the past are holding up well.