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Review of SIOUXLAND COMMUNITY HEALTH CEN...

I gave this place three stars because they have ex...

I gave this place three stars because they have exceptional customer service if you are trying to get assistance for health insurance. You can literally walk in and you will be covered before you leave. The problem is that after you are covered the actual care you receive is poor at best. I had an experience here that made me decide to discontinue going. I lived within walking distance and so I chose to get my medication at their pharmacy. The medications were prescribed by a Mental Health doctor and SCHC does not have psychologists or Psychiatrists working there but they wouldn't release my medications until my primary care doctor signed off on them. This caused several short 1-2 day delays initially then a holiday weekend caused me to be without my meds for four days because I missed an appointment with my doctor so she refused to sign off on them until I saw her. Obviously, I immediately terminated any business I had with SCHC and had my meds sent to a normal pharmacy like Hy-Vee. This same doctor also informed, without any consent or release, someone about my attendance for scheduled appointments.