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I saw a used car in their inventory that I wanted ...

I saw a used car in their inventory that I wanted to consider (a 2011 Mercedes Benz E350 Cabriolet). We didn't see it on the new car lot, and didn't realize their used cars were at a nearby location, but Scott McLintock welcomed us, and told us where that lot was, and said he'd meet us there...which he did. After exchanging the usual details, we inspected the car in detail, and decided we wanted a test drive. After that, I liked the car, but needed to see a price offer, which turned out to be exactly the same as the online listed price. I was expecting them to "give a little" in that price seeing as it was clear I was interested, but, we thanked Scott and left. We were not expecting to buy the car on that day until we had time to "think about it". I was impressed that Scott did not try to high-pressure me, and after not hearing from them for several days (which was OK with me), we returned to see if they would except a lower offer. This time we drove directly to the used car lot and met Kendall Hearn, who managed that location. He was very friendly, very helpful, and again, NOT at all high-pressure. He handed us the keys and said to check out whatever we wanted and let him know if we had questions. My wife and I spent about 1/2 hour looking at the car again, trying various components to make sure they worked, but Kendall did not bug us. When we decided to make the offer, we sat with him and exchanged pleasantries, and learned that we had friends in common. Kendall was very open and welcoming, even though it was a Saturday, we did not feel he was trying to "rush" us. I told him I expected a lower offer than the listed price, and he asked me to give him a number, which I did, and he came back just a few dollars more, yet still $1000 under the listed price, and we bought the car. I've never dealt with this dealership before, but I was very impressed with their professionalism and welcoming attitudes. I would recommend Scott and Kendall to anyone.

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