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Lintu Mathews

3 years ago

This Mortgage firm cannot be trusted by any means,...

This Mortgage firm cannot be trusted by any means, I got a deal offered through Richmond American Homes if I had gone through the Mortgage firm. Home American Mortgage firm pre-approved and said I qualify for the discounts, later when I approach them after 3 months to start the loan processing ,they inform me that they cannot offer the loan as the company policies has changed for people having certain Visa's. This is absolutely cheating, I had everything recorded on email including approvals. Neither the builder Richmond America or HomeAmerican Mortgage company did anything to compensate for this. They are slow in responding, inefficiencies are there in the process, do not respond to calls etc

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