I needed to have my kitchen cabinets, countertops ...

I needed to have my kitchen cabinets, countertops and island replaced. I also needed a wall inserted double oven removed and replaced with a pantry. Home Depot agreed they could get the job done and subcontracted Absolute Construction. Absolute sent someone to discuss the job and to take the measurements. A contract was drafted and signed. The process was repeated and they said they forgot something on the original contract so they had to draft a new contract. This meant more money. The work began the first week of September 2020. They tried to add another charge of about $500 for something that was already paid for and in the second contract. I refused to pay and contacted HD who agreed to pay the difference on my behalf. Week two Absolute produced a work order for and additional $2000 for unforeseen electrical issues. We paid that and they had a subcontractor install a new electrical panel. Absolute gave a timeline to have the masons come in to measure for the countertops. When the masons arrived the cabinets were not installed so they had to leave. Weeks, months went by before the cabinets were installed. Days, weeks, a month went by and no one came to finish the install. The installer said he was sent by Absolute to do other jobs. It took 5 months to get the cabinets and pantry installed. Thanksgiving and Christmas came and went and I didn t have a kitchen. Every deadline they gave us passed and the work was not done. I won t even address the quality of the work! It s now five and a half months and just when I thought the nightmare was over the city inspector came to inspect the electrical work and it FAILED! There are quite a few issues that need to be addressed. I ve called Home Depot and Absolute so many times during the project. I ve expressed my concerns, frustrations, anger but they seem to fall on deaf ears. Eric from Absolute tells me about the different States that in which they have worked and blames Home Depot for lack of communication. Home Depot tells me they are passing my concerns to the next person in charge... on and on it goes and after paying thousands of dollars and adding more, I have not gotten what I paid for. This company should be called Absolute Disgrace! I will not support them. I will not support Home Depot. Neither company has called nor come by to do their own inspection. Neither has tried to make things right. They ve both been paid in full and so they don t care! Do not and I repeat, Do Not Use Absolute Construction! They are an Absolute Disgrace!

Service: Remodeling