Raymond D

Review of 4Launch BV

Initially a good and especially smooth delivery. U...

Initially a good and especially smooth delivery. Unfortunately, the ordered part turned out not to be suitable for my mac, so I requested a return. This is done in a cumbersome way via an RMA form. After reviewing the RMA I got a return agreement and a shipping label. Package sent and seen through the track and race code that it was delivered on Friday afternoon. The following Tuesday confirmation of receipt with the announcement that my purchase amount will be credited within 10 working days !. Come on, that is no longer of this time. That as a company you require prepayment is worthless in itself, but that you also let people wait 2 weeks for their money ... Missed opportunity in my view because if I had already received my money back I would definitely have the right modules with them ordered. I have now ordered this from MeGekko and are already in my iMac.

Update: I have now received my money back after a good week. Very bad but at least they pay back. Hence from 1 to 3 stars