Andrea Aguilar

Review of Optimum RV

Turn around and walk away! My biggest mistake was ...

Turn around and walk away! My biggest mistake was to purchase an RV at this place. I spent 6 hours on a sales pitch with not even a glass of water or a snack with my kids.Talked to 4 different people that convinced us to buy "a fully equipped brand new 2020 RV" when we went to pick it up things were missing from the RV. The TV, Radio, spare tire and no repairs or cleaning had been done. They had the RV for a whole week!! They said we bought as is!?? We paid 53K for something as is??? Bunch of corrupt liars. It was a struggle since the beginning! Lies and misinformation. The ordered the wrong hitch which delayed our trip by two days. I am a traveling nurse that has a contract to be at the job site on time. They dont care for the the family buying the RV but they care for the money. They finally put the TV and ordered the radio but it is too late I had to travel to the job site. My husband had to clean it.. Do not buy there! If you get convinced, don't buy extras! 8k in warranties that don't cover what you need!! I'm so disappointed at this experience. I wanted an RV to take my family with me on my work trips. The worst decision ever. I should of gone somewhere else. Trust me and save yourself the headache.