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Tracy Burks

3 years ago

If I could give no stars, I would. Ordered a cors...

If I could give no stars, I would. Ordered a corsage and was told that it would be ready at 9 a.m the day of the event. I arrived to pick it up, and the lady proceeds to look, and look, and look...no corsage. "Sorry Mam, they must have forgotten to make it. Come back will have it ready." I told them that I would be back at 2. They call me at 1130 saying that they could not make a corsage today, and that I'd have to call some number for a refund??? "Why didn't you tell me this 2.5 hours ago, so I could have gone elsewhere?" I asked. "We can't do it." I am in disbelief. I called the number given to inquire about the refund for the service they didn't perform, was put on hold for more than 10 minutes. I hung up and called back only to be told I would have to go into the store to receive my money back. What?!? This place was dismissive, inept, and unprofessional. There are plenty of florist within the area of this one. Save yourself the aggravation of dealing with this establishment, and go to one of those.

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