Today is the second car i am bringing it for regul...

Today is the second car i am bringing it for regular maintenance which is engine oil change, reset maintenance reminder light, rotate tires, multipoint inspection, lubricate propeler shafts bushings, install windshield washer solvent check floor mat. All of this can be done in 15 to 45 minutes. Guess what, I was promised to be done at 1pm which is 3 hrs from my arrival at 10 AM but waited for another 45 minutes, total of 3 hrs and 45 minutes.... what a bomber!!! No word of honor, don t say any time frame if you guys won t keep your words!!!!!!!!