Terrible experience with them. I was going to sta...

Terrible experience with them. I was going to start a service with them. The representatives that called me were pushy. Requested a SSN over the phone which is highly unprofessional and a gross disregard for privacy and security. Told me that I would need to go in person to the storefront to show an ID/Drivers License- storefront had no parking for customers whatsoever. Nearest parking lot wanted $20.00 for the first two hours. Lady at the counter was rude, snappy, and "only records ID info into the computer and takes old returned equipment" and refused to answer a question I had about the service they're about to install. This was enough to show me that their claim of being committed to Hawaii is a sham - I did not feel respected or treated like a customer at all. I am attempting to cancel the order now and the over the phone customer service in attempting to transfer me to cancellations department has disconnecred/dropped my call on me twice already. Calling a third time, the representative said that they will have someone call me back "as soon as possible." It has been about four hours since that exchange and I am still waiting for a call.