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Samu Sitake

3 years ago

Horrible experience!! Ordered a kitchen table and ...

Horrible experience!! Ordered a kitchen table and paid for shipping. The delivery truck never attempted to make the delivery. They didn t call, I literally saw them drive by and not attempt delivery. When I called to figure out what happen, they said they called and no one picked up. That was a lame excuse because I had my phone on me the entire time and never had a missed call. I ended up picking up the table myself and installed it and then noticed a screw was missing for one of the chairs. The whole process was very frustrating and customer services was an absolute joke. I will never purchase anything from RC Willey again. Future customers, avoid this place and take your money elsewhere!!!

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