Angus MacLennan

Review of Malmaison

Have just spent 12 minutes trying to book a room w...

Have just spent 12 minutes trying to book a room with their Edinburgh hotel and gave up in the end. Passed around between different people, and gave up in frustration. Plus, I am the native Brit who speaks clearly, but asked a few times to repeat as they couldn't understand, all with thick foreign accents. Bloody nightmare.