I bought the used car on 02/23/2019, and I drove o...

I bought the used car on 02/23/2019, and I drove on the refuge island on 02/27/2019 then I got the flat tire, I doubt the quality of the tire you provide to customers.
Then I call customer service on 03/02/2019, he said he will call me on 3/4 , but it s already 3/5 I still didn t get any call, I just want to know cause it s still in the warranty, if it possible I can get compensation ..very disappointed about this