It seems like they never answer the phone. You guy...

It seems like they never answer the phone. You guys aren t open to the public but don t want to answer the phone. How do we know to get any type of information. The girl at the front desk never wants to answer the phone all she does is sent you to voicemail! We why is she there collecting a free check! She needs to be fired with someone that will actually answer the phone! It s not hard to answer a phone for people that are calling in for help!? They have caller id so they know you are calling so they send you straight to voicemail! Wonder can we file a complaint with the city on the entire department