Karma Chan

Review of Nikon Canada Inc.

Called Nikon regarding a my Nikon Coolpix P520 bei...

Called Nikon regarding a my Nikon Coolpix P520 being unresponsive to turning on. The customer service person told me that it was likely the chip in the camera and was not worth my while to get it repaired ... and that it was out of warranty. I asked if I could bring it up anyway to have it looked at, but she said that all they can do for me is visually inspect it without opening it, and they would just tell me the same thing so don't bother. A month later, I was looking at some old photos and noticed the date stamp of when they were taken. I bought the camera a week before going on that trip, and realized that my camera had TWO WEEKS leftof warranty when I called Nikon and spoke to this bonehead. NOW IT IS out of warranty and they will not do anything about it.

THIS IS THE ABSOLUTE WORST CUSTOMER SERVICE AGENT I have ever dealt with. Unhelpful, bordering on rude, this girl needs to be fired. Completely useless. Now I have a practically new, "quality" camera that is no more use than a doorstop because of her.