James Kirk

Review of Hall Chrysler Dodge Jeep Ram

THE ABSOLUTE WORST!!!!!

THE ABSOLUTE WORST!!!!!
I took my car there for repairs 2 days before HURRICANE MATTHEW, they said the parts won't arrive til the following week. The Hurricane hit on Saturday. I get NO call on Monday but on Tuesday they said my car was ready. I pay them in excess of 3,000.00 dollars. The next day I notice electrical problems that I did not have before. Went back to complain and they said I was lying and there was no way for them to tell whether the problems existed before they had my car. The next day a start noticing a musty smell. I reach down to feel my carpets and they are soaking wet. I go back to complain, and state that my car must have been flooded. They agree that my car smells and that the carpets are wet but again tell me I am lying and that I didn't happen there. Lets see, they had my car when Matthew came through so it must have happened there. Not only that, but the repairs were not made to my car until Monday/Tuesday...AFTER the hurricane. If I would have received a phone call telling me what had happened, I would not have authorized any repairs. But as it stands they went ahead with the repairs without telling me, had me pick it up and pay over 3,000 dollars. When I informed my insurance company they declared my car a total loss, paying me only the market value for the car and I am out $3,000.00
THIS IS HOW THEY TREAT A 22 yr NAVY VETERAN....