K

Everyone at Bob Johnson were amazing and so polite...

Everyone at Bob Johnson were amazing and so polite! Our check engine light kept coming on and turning off. My brother in law is a mechanic and told us that it should still be covered under warranty. So we took it to Victor Chevrolet, this is where we bought the car, to have them fix it under warranty. They tried to tell us they didn't know what the problem was and tried to get us to do and pay for an oil system flush to see if that was the problem. Even though my brother in law told us exactly what the problem was. However it was covered under warranty so he didn't want us to have to pay for the work which is why we didn't have him do it. Well after Victor Chevrolet gave us the run around we decided to go to Bob Johnson. And thank goodness we did! They were absolutely amazing from start to finish. I came in told them the problem, told them what Victor Chevrolet tried to do. They checked it out and it was what my brother in law said it was! They fixed the problem all covered under warranty. While our car was there I also had them do an oil change. They were as fast as they could be with the holiday coming up! They were polite and courteous and told me about any costs up front before doing any work! We will definitely continue to come here for what my brother in law cannot do. They are amazing and I would recommend them to anyone!

Comments:

No comments