Robert Sanders

Review of L&B Appliance Sales and Servic...

Customer service is not the first priority. Extrem...

Customer service is not the first priority. Extremely condescending and no communication if the part does not come in. I stayed home from work and was never told that they were not coming to repair my washer. Unbelieveable! When I called to inquire, the manager said, "oops". I lost a day's pay and they did not even offer an apology. Simply, asked what I wanted them to do about it. I believe that L&B should at least have the common courtesy to communicate that the part did not come in and let me know that they needed to re-schedule. Extremely unprofessional attitude and behavior. I will not buy anything from this location and give them -5 stars, if I could. WATCH OUT!!!