Oscar F

Review of Iron Horse Hotel

Wish I could give a review of an actual stay, but ...

Wish I could give a review of an actual stay, but didn't get that far. We're excited to attend a wedding here in Sept. Called tonight to ask a few questions we couldn't find answers to on the website before booking. When I called and asked the woman if she's the right person to answer the questions, she let out the biggest sigh (not to be more dramatic, but my husband heard it across the room..) and said "yeah it's me, can you hold?"
After over 15 minutes on hold, forget it. If her attitude wasn't atrocious, I wouldn't have minded the wait. Other priorities happen, I get that. We don't want the inconvenience and we'll book elsewhere and travel to the wedding.