I run a production company in Las Vegas and needed...

I run a production company in Las Vegas and needed to purchase a HD for a remote filmmaker in Canada to ship 1.5TB of content to me.
Vistek declined my online order because the address I wanted the drive shipped to wasn't MY billing address.
So I called them to make the order happen and they again refused to help me get a drive purchased.
What an absolute joke of a company.
I do this all the time with remote content creators all over the US and Europe. But Vistek in Canada doesn't seem to understand how their industry works.
Multiple creatives in Canada have warned me to avoid dealing with Vistek...I now completely understand why.
Don't waste your time, money or energy dealing with this company.