Syd Alexander Review of Jerk. Modern Jamaican Grill
I'll just get straight to the point. The food is n...
I'll just get straight to the point. The food is not worth the price I paid for it, especially through the GrubHub app. The containers are small, one of them was cracked (Jerk mac n cheese) and the food was not the best I thought it should have been. I tried their fries from a friend and ordered from them off his recommendation that they have good jerk but I was wrong. Me nor my 2 co-workers I ordered for could even eat the entire meal that was paid for. Very upset with this and will not order from here again. There are way better Jerk Jamaican places in Chicago that offer $10 plates that are better than this.
Update: So AFTER I wrote this review, and tried a few more times to contact the company via the phone, I was reached out to by Grace, whom I believe is the GM. Her response was immediately empathetic and concerned as to how the order and overall experience was. I was definitely satisfied with how Grace handled the situation. This place is fortunate to have a manager like Grace who knows how to speak WITH people instead of speaking TO them or DOWN to them. Although I won't partake in anything from the restaurant again, I'm happy with the final outcome to the situation. Thank you Grace for being so gracious!
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