Called in because they just started providing to C...

Called in because they just started providing to Cheney Wa and had promos... 40 minutes on hold to talk to the sales and activation team. Finally get someone on the phone from SALES AND ACTIVATION who tells me they will collect my information and have a SALES REPRESENTATIVE call me back to provide me with pricing and sales information... can anyone spot the frustration. Screw the BS just go through century link and Davis similar pricing and they can provide you all the information you need to get set up and activated in one simple phone call. Maybe if I could actually set service up with one call I might be convinced to switch but I'm not going to have to wait for your timing to get simple answers for a service I will be paying for.

Edit: they replied to my comment with some hollow BS. And completely ignored my actual reason for calling in. Looks like all the other 1 star reviews for POOR CUSTOMER SERVICE are 100% accurate. With those being accurate im sure the paying for higher speeds and getting half what you pay for is true as well. What a garbage company with false promises of striving for customer service.