Brianna Mello

Review of Hotel Pennsylvania

The staff was amazing. However the hotel is defini...

The staff was amazing. However the hotel is definitely in need of new ownership and management. Our room was given away, check-in took 2-3 hours almost every night, there is no laundry facility, and there were definite signs that our room wasn't cleaned up to standard before we checked in.

They advertise "continental breakfast included", but prisons give out better breakfasts. You go through a line where you can pick out ONE juice OR water and ONE piece of fruit OR ONE pastry. My kids basically ended up with orange juice and a banana for breakfast.

WiFi is also available if you want to pay $20 A DAY for two devices to have very slow and choppy internet. You can get "business class" level internet, but that is going to cost you $30 A DAY and for only one device.

Also, shocker when we talked about our final bill. There is a fee called a "proximity fee". Basically your paying extra fees because the hotel is close to downtown.

My advise, save the money and headache, book a hotel further out and ride the subway into Manhattan.