Sy Ja

Review of Brunnenhof.Restaurant.Café.Bar...

We ate here with six people at noon on the occasio...

We ate here with six people at noon on the occasion of a birthday party.

First of all, the food was very good, the variety on the menu varied, here everyone could find something. For both the small and the big hunger, for vegetarians and meat eaters there was delicious in different price ranges and also a fine season ticket. There was nothing to complain about.

What unfortunately did not fit, was the service. He was underemployed and poorly organized. Of the six ordered appetizers, three came first. After about 10 minutes the fourth, there were the first three people already done with the soup. After that, about 15 minutes did nothing, then came four main courses. On demand, the waiter knew nothing of the missing appetizers and wanted to take back the plates with the mains, which we could prevent. After another five minutes, the missing two main dishes came along with the forgotten starters AND the promise of the clearly stressed waiter, "we will then take care of the coffee."

Beverage requests were recorded at the very beginning, after which we had to actively approach the waiter and after a very long wait (about 20 minutes) to remind them again. Nobody asked if there were any wishes.

The following dessert and coffee continued like this. So much for "we take care of your coffee" ...

Also with other guests we could see that they "ran after" the waiter.



Edit: Small addition to the subject of accessibility - that's true! There are plenty of steps to climb.