Mark Rickert

Review of Lansdowne Event Management

The reservation process was great. They sent me te...

The reservation process was great. They sent me text messages about my reservation and asked if there was anything special I wanted. It seemed that there was a real human behind the text messages. They also asked (and granted) a few things like a high floor, away from the elevator, and early check-in. They texted me when my room was ready. Great idea for a hotel and fantastic communication. The room was nice and clean but a bit overpriced for a Saturday night at $267 (including their $32 "resort fee" and the 14% tax). We only used the room, so the "resort fee" seemed a bit excessive to me for things I never even used. The walls were thinner than I would expect from a high end hotel and we could hear the casual conversation of the people in the room next to us. Overall a great hotel and a great experience but not worth it for the price I paid. Not using any amenities at the resort, I feel like the room was more of a $150/night room instead of the price I paid. I'd stay here again, but only if the price was much lower.