Horrible experience. First they claim they never r...

Horrible experience. First they claim they never received a payment, which was sent to them on time. Then they cancel my plan. I asked them to reimburse me for all moneys sent after they cancelled me. I get the run around. First they send the reimbursement to an old address although the notice of cancellation was sent to correct address. Their explanation is that's what they had on file. Then they indicate they will resend the check. Again I call and this time they claim it was sent 4 weeks ago. Now they plan to investigate. This has been going on for 3 months. Wonder what the next excuse is.