R

Randy Robbins

3 years ago

Amanda was very friendly and helped me chose the r...

Amanda was very friendly and helped me chose the right outfit. This was where the good ended. I was told at the appointment that I would have my image back in 7-10 days, it was 15 days before I got it back. When I got it back there was a huge glare on my head and my white dress shirt looked like it was glowing. It would literally hurt your eyes to look at the picture it was so bright. Now back to the session for a moment. At the end I had to select my image off the screen on the camera. The image looked great on there but it is a tiny screen. All the other images were deleted and therefore lost forever. So there is this one image that even the best person at photoshop probably could not fix. I called and emailed them back about it but have received no response, and it has been a week now. I just can't believe that this was the experience I had at Kent Smith. This is supposed to be one of the best studios in town they they could not even get a head shot right. Now I get to go pay someone else to get my head shot done. It is unbelievable.

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