Dropped my truck(2014 3500 RAM single tire rear ax...

Dropped my truck(2014 3500 RAM single tire rear axle) off for a recall repair, and kindly asked if I could get it washed while it was there - noticed a car wash tunnel they could run it through, VS actually having an employee wash it by hand. After arriving to pick it up, noticed it hadn't been washed, asked why not, and the reply from Cory Lell was the truck didn't fit into the tunnel.

I see a few things wrong with this, being in marketing, specifically for Chrysler. The height restriction was 8'4" - my truck is stock, and can easily be parked in parking structures that have a height requirement of 7'2" or less. The width was also brought up to me being a reason it didn't get done. How can you honestly tell me you guys sell a truck that you can't wash. Do all new 3500 single axle trucks that get sold not get washed?

On the back of the card I picked up at the service counter, 2 things on the back stood out:
1.) Do the right thing - no amount of $ is worth a relationship. You just lost any relationship you could have built with me due to silly excuses as to why the truck wasn't run through the wash.
2.) Be open minded - the only thing that is constant is change. If indeed my truck didn't fit in said car wash, a hose, bucket, and sponge couldn't have been procured and used to clean my truck?

I would have been happy to pay for it to get washed before i picked it up. Never was asked.

I certainly will not be recommending this auto group to anyone I come in contact with in MN, or elsewhere in my travels across the country with Chrysler.