E

Echo
Review of Citibank Taipei

4 years ago

The counter staff on the first floor are unprofess...

The counter staff on the first floor are unprofessional and will not ask what services they need. Then they talk like they did not receive training. They have a lot of uncertainty. It is not easy to know that the consultation will go upstairs and go upstairs.
One service counter? Waited for five minutes before another lady came out to serve, but also very unprofessional, asked her some questions, she actually smiled and said: I do not know ...
What did I do that way? The whole floor was full of cold and unprofessional atmosphere. I was so disappointed with Citi, and I didn't even want to step in again.

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