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Review of Tasting Lounge

Myself and my friend came here yesterday as I had ...

Myself and my friend came here yesterday as I had been the week before and had a great time and I wanted her to experience the same . Unfortunately we had a waitress ( middle aged wearing a black dress that she always wears and a blonde ponytail with her till card hanging from her left arm which again she always does ) she always seams to be working in the same section ( at the back with all the tables against the window opposite the bar ) made us feel like we where worth nothing . We felt as though she didn't care for us as we were there for happy hour . She was slow with all 6 of her tables , she would give us a drink and leave the empty glass beside us still this was the same for the tables around us . It was not busy but we were always waiting . My friend asked her for something and I also asked for the same while I ask her she rudely walks away as I'm talking we said we'll see if what we ask for comes and it did so why walk away while we're talking ? We had to ask her college for the bill as she was no where to be seen then she finally arrived with the bill and pointed out to us that we had asked behind her back for the bill then she had a problem we wanted to split it and then walked to another table for a chat as we were already waiting and now we're waiting even longer ? THEN when we finally paid she was full of chat being all nicey nicey we felt this was all an act for a tip . This was my first experience of not wanting to tip anything at all ,which I did and the minimum tip here is 20 % , and then she pointed out how its empty after happy hour ? So where were you when we were sitting around empty glasses and cutlery ? And waiting for our bill ? . I have experience in fine dining and hospitality and this lady is rude and doesn't know how to serve tables or even how to talk to costumers. We then left to go to a low class bar and we had the best service from a young lady running the whole bar on her own . She had great attention to detail unlike the waitress at this high class restaurant. It's a pity as my experience here last time was perfect our server was great he was a gentleman . And very professional when it came to our bill he stepped back and didn't make us feel pressured into tipping which we left a healthy tip . He was always attentive and checked on us numerous times as well as managing other tables . A service you would expect . I won't be returning after my last encounter here . I gave three stars as the bar man is always fantastic the food is good and the server before her was a gent . Other wise it would be a one star if this was my experience first time being here my rate will be different . This place will stand out with better staff . Staff make all the difference and this one was poor my friend is a chef and doesn't really have experience working on the floor and even she said it was the worst experience in Vancouver . I myself can agree this " waitress that didn't want to wait " ruined everything for us ..some may say this is harsh but it's reality :)