Simon H

Review of Courtyard by Marriott Hamburg ...

Recently renovated hotel near the airport with a c...

Recently renovated hotel near the airport with a convenient shuttle service. The staff are a delight and very helpful. The hotel is well presented with a traditional fit out. The rooms have been recently refurbished, although there are a few issues that frustrate. The hand basin mixer fouls the basin when wanting cold water (no architect should have signed that one off), the shaving/ make up mirror is located as far away from any light in the bathroom as possible and all the furniture in the room is arranged clumsily around the sofa that is difficult to access despite a dearth of space in the room. But worse if all was how cold the room was, uncomfortably cold (and the main reason for losing a star). The heaters were unable to raise the temperature after 6 hours - with the curtains closed it would take even longer as the curtains completely cover the radiators preventing any warmth into the room - luckily our room couldn t be seen into too easily.
Overall a good hotel let down by little things that shouldn t happen in such a well established chain.