jay yannes

Review of Yes Air Conditioning

This guy, Chris Williams, is absolutely horrible. ...

This guy, Chris Williams, is absolutely horrible. It seems to me that he and/or the company he works for try to take maximum advantage of every customer and every situation. I just had a new HVAC system installed. Not knowing how much something like this should cost going in, I trusted Chris to quote me a price comparable to what any reputable business would give. After agreeing on the price and commiting to the financing, I was actually able to obtain several estimates for the same exact job from companies both where I live (Los Angeles), and where the work was done (North Las Vegas). I was beyond shocked to find that not one of the estimates I received was EVEN IN THE SAME BALLPARK OF THE PRICE I PAID! I got no less than six estimates ranging from $5,700 to $6,200. So let's say that the job according to these estimates should average out to $6,000. The forked tongued Chris Williams and Yes Air Conditioning & Plumbing's price that I actually paid? NINE THOUSAND DOLLARS!!! Look, if a job costs $6,000 and you charge me $6,500, OK, no big deal. At least it's in the same price range. But if a job costs $6,000 and you charge me $9,000, that's a HUGE DIFFERENCE. What a ripoff! And not only that, but when out of frustration with their price I ask for a breakdown of the cost so I can see where they are coming up with such an outrageous number, I'm told that THEY DON'T BREAKDOWN OR ITEMIZE THEIR PRICING!!! WHAT? How is a consumer supposed to know what he's paying for? These idiots at Yes, and especially Chris Williams, are complete crooks and will take you for as much as they can possibly get! The system works great and the installation went great. But charging me 150% of what ANY OTHER COMPANY WOULD HAVE CHARGED is simply bad business. Chris saw that I was in a desperate situation and took full advantage of it. My mom is 73 and can't live in Vegas without air conditioning. I live in Los Angeles and had a very limited time to get the HVAC unit installed. Chris Williams recognized these factors and screwed me, but good. These guys are crooks. Save money by choosing ANY OTHER COMPANY BUT THEM!!!