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Mary Kampa

4 years ago

What a great fellow Phap is! I called early this ...

What a great fellow Phap is! I called early this am and he arrived within the hour to fix our AC. I had Gottel out for a routine inspection and servicing on Wednesday. They gave us a long list of items that needed repair to the tune of over $1050.00 and also suggested that buying a new AC unit may be needed. We decided to think about it and discuss with our daughter. I thought it curious that the AC unit did not work after they left. We tried flipping the breakers and resetting the thermostat. It simply did not work. We spent a most miserable night trying to sleep. We decided to call a different company as I no longer felt comfortable with Gottel. Come to find out, the fan in the heating unit was turned off. Without that turned to "on" our unit won't work. Phap flipped it on and our AC works again!. We were not aware of the on/off switch in that place. I felt he was honest and fair with us. Did not charge us to flip a switch, but I can guarantee you that if we need work on our HVAC again, we will be calling Yes! Thank you so very much for your time!

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