Renaldo Holden

Review of Kenzi Menara Palace Marrakech

We were pleasantly surprised by the Kenzi Menara P...

We were pleasantly surprised by the Kenzi Menara Palace both by the beauty of the place and by the services offered there as well as the kindness and attention paid by the staff.

First of all, my family and I were very well received by the receptionist Salma whose professionalism and kindness marked us.
She made us feel very welcome and showed us a lot of attention (one of the reasons why we chose to book on site at the Kenzi Menara Palace).
During our reservation (on site) we opted for the "all inclusive" formula and we were not disappointed.
Indeed, we were able to enjoy unlimited drinks and snacks by the beautiful Palace swimming pool. Cocktails like the Acapulco and the alcohol-free Mojito (on request) were well served and we were able to enjoy them on comfortable deckchairs accompanied by refreshing granita.
My family and I also enjoyed the generous and tasty buffet that was offered to us.
The latter, well supervised by the chefs, cleaning staff and cooks, scrutinizing every detail, was very tasty.
Subsequently, we were able to meet one of them, Chief Rachid, who received us very well.
This one has been listened to many times, including once accompanied by one of her colleagues, Ms. Ptilhaj, who was also very nice.
We ate our meals in a beautiful, clean and tidy restaurant, being well served by the friendly waiters.
The dishes and desserts were well made and the taste was there.

During our very short stay in this place, appreciated for its calm and beauty, we greatly appreciated the work of the duo (a woman and a man) responsible for the atmosphere of the Palace.
They were able to entertain us and invite us to dance during an evening. They also set up a Water Polo match in the palace's main swimming pool which was very well supervised and appreciated.
This very friendly duo and having very good contact with the residents of the palace we really liked.

Finally, let's talk about the bedroom.
The bedding was of a very good standard, the sheets, pillows and the like were clean. The room was clean and well equipped (desk, cupboards, televisions with international channels, mini-bar, seats, clean bathroom with tub and shower, kettle, air conditioning ...) something surely due to a good team and management.

Thus, our stay was greatly appreciated by all of my family, we hope that the quality, friendliness and friendliness of the staff (from security to the maintenance agent) will be maintained until our next stay, since we will be back with pleasure!
Thank you again to you Salma!