Found several hairs on a cake I bought at the Oxfo...

Found several hairs on a cake I bought at the Oxford Street, Selfridges food court. I returned it to the store and was reimbursed, however, I was made to feel like it was my fault.

I was fobbed off by the manager and was told that the incident would be investigated and I would be made aware of any findings but till this day I haven't received any communication from Selfridges despite giving my contact details.

A store that displays poor hygiene (several hairs) and poor customer service is a store I don't want to patronize.