R

Rachel Negron

3 years ago

I have had two experiences at Brickhouse Bridal: p...

I have had two experiences at Brickhouse Bridal: purchasing a bridesmaids dress and buying my wedding gown here.

I loved my shopping experience with my consultant for my wedding dress! She listened so well to what I wanted and respected my budget. Plus, she was a pleasure to spend the 2 hours with. My only complaint is that she said that any seamstress could do all these alterations to a lace gown, and I believed her. Took the gown to the seamstress and found out the hard way that you cannot alter lace that way. My wedding dress did not end up the way I wanted it to. I feel like that is something that she knew working at a wedding dress store, but wanted to sale me on.

I did not enjoy my experience when purchasing my bridesmaids dress though. The consultant was not listening to us. She also did not drop it when I told her to order my a smaller size then what she recommended. She was so persistent that I caved. And of course the dress didn't even stay up by itself it was so large it just dropped to my belly button when I put it on. I saw the same consultant assisting clients when I was wedding dress shopping... they did not seem to be enjoying themselves.

It is true, your dress consultant makes the shopping experience.

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