Jermaine Allen

Review of The Essence Suites

I visit and left a review about this establishment...

I visit and left a review about this establishment Months prior to this talk to a manager named Jay and he said he would accommodate us with a free room for the bad experience and bad customer service prior to this I already had 4 hours accredited. In my account which I did not use on my last visit. so today I called to book my room for SundayAnd was told I only have a $50 credit Wow ! So then mentioned my 4 hours that I have up there As accredited time as well and was told now it's only 2 hours this is absolutely Ridiculous I was told something that wasn't Honored Please take The time to look at my last review and give me a call