Marian Wingo

Review of Hickory Park Furniture Galleri...

Two months ago today I spent $1924.93 on a Paliser...

Two months ago today I spent $1924.93 on a Paliser Power Loveseat and with help drove it to my home in Ashe County. After six weeks, very little use and virtually no abuse the left side controls ceased to work including the USB port. Today was the first opportunity I have had to return to Hickory Park and try to get information and help to remedy situation.
Paul Wellman immediately came to my aid, made copy of my invoice and explained next steps. Wisely he wanted to ensure due diligence and took down my contact information. As I drove home someone named Mary called to update me that my situation was being fully examined: first, a check would be made to see if Paliser loveseat was under warranty; and, second, what would follow once that was known.
I remain impressed with the quality Customer Service and effort shown to mitigate my malfunctioning loveseat. The 150-mile roundtrip drive was worth the investment of my energy and time. Though not resolved I have every confidence my issue is being taken seriously.
My sincere thanks to the staff,
Marian Wingo
West Jefferson, NC 28694