Loved the comfort of the bed! Clean room, nice vie...

Loved the comfort of the bed! Clean room, nice view of Downtown Los Angeles, gorgeous hotel garden, delicious cookies! Customer service inside the hotel was excellent! Only bad moment we had was when we arrived at the hotel and tried parking to check in, we weren't greeted very well. We got honked at by staff to move forward, we didn't know what was going on, the front area was congested with cars and people. Seemed un-organized and under staffed. When we left the hotel the following day getting the car was extremely different. We were greeted nicely and staff was attentive.