Donald Cole

Review of Mercedes-Benz of Kansas City

Exceptional experience. I was greeted by three dif...

Exceptional experience. I was greeted by three different employees with a smile and an obvious desire to help me. They started and finished the work on time. They diagnosed and corrected the problem precisely how it needed to be managed. The final bill for the repairs was less than the estimate. Finally, I was informed about the findings and repairs, as well as future service needs, without once feeling I was being sold on doing anything. I am very pleased.