I wish there was an option for ZERO star, that s e...

I wish there was an option for ZERO star, that s exactly what they deserve. STAY AWAY from Vistek, go to HENRY S if you want quality service.
I contacted Vistek before I placed my order to make sure that I could pick up from the store since it was urgent, I was told by Rino that it was ok. I placed my order and they decided to ship the items, Canada Post has a delay of 3 weeks. I contacted Vistek and requested to cancel my order and they Websales refused, I asked them to request Canada Post to send the item back to the sender, they we team again refused, I got different emails from all of them Rino, websales, Meghan, Amanda etc. I was told that I will have to wait for the Camera to arrive, send it back to them and only after they receive the camera they will initiate the refund process.

I ended up buying another one from Henry s and 30min later they emailed and called me to let me know that my order was ready to pick up. Until today I m still waiting for Vistek s order that I placed two weeks ago.